Key Points
- Malaysia will enhance the new work permit platform in phases over the next two to three years
Overview
The government of Malaysia will enhance the new WP eService in phases over the next two to three years.
During this period, users may need to access the myMOM Portal (for the new WP eService) and WP Online to complete Work Permit transactions. After completing a transaction in the latest WP eService, users are encouraged to provide feedback or a rating through the “Help us improve” button to help guide future enhancements and better meet their needs.
This phased enhancement of the WP eService reflects Malaysia’s commitment to modernizing and improving its digital services for Work Permit transactions. By integrating user feedback into the development process, the government aims to create a more efficient and user-friendly system that meets the evolving needs of employers and employees alike. The transition between the myMOM Portal and WP Online during this period allows users to continue managing their Work Permit needs with minimal disruption while contributing to the ongoing improvement of the service. This collaborative approach ensures that the final system will be more responsive and tailored to user requirements.
Looking Ahead
Continue to check the government of Malaysia’s website for the latest updates and information.
Written by: Jessie Butchley, Global Immigration Writer, Envoy Global
Source: Expatriates Service Division, Malaysia
