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This article was originally published on August 1, 2022, and was updated on August 10, 2022, to reflect new information.

August 10, 2022, Update: The government of Canada will allow Canadian citizens who provided a duly completed passport application via mail within the last 20 business days to visit any Service Canada Centre to make a transfer request for passport issuance. The transfer request will allow Canadian citizens to obtain a physical copy of their passport from more than 300 Service Canada Centres. According to the government, this will reduce processing delays and long-distance travel to Service Canada Centres. Previously, only 35 Service Canada Centres could service requests of transfers.

Original Post From August 1, 2022:

Key Points

  • Five passport offices are now permitted to provide passport pick-up services for Canadian citizens


On July 25, 2022, the government of Canada expanded passport pick-up services to include five additional locations across Canada. Canadian citizens will now be able to pick up their passports in these locations:

  • Brampton, Ontario
  • Whitby, Ontario
  • Pointe-Claire, Quebec
  • Calgary Sundance, Alberta
  • Richmond, British Columbia

What are the Changes?

The government of Canada introduced new in-person pick-up locations at five more Canadian passport offices on July 25, 2022. Currently, 29 passport offices permit passport pick-up services. This latest update will allow more Canadians to pick up their passports in person and do so closer to the applicant’s place of residence. The government also expects this change to reduce delays in passport processing and delivery times.

Looking Ahead

Continue to check the government of Canada’s website for the latest updates and information.

Written by: Jessie Butchley, Global Immigration Writer, Envoy Global
Source: Government of Canada

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