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Key Points

  • Mexico will introduce new measures at consular service offices to improve services for Mexican citizens


The government of Mexico announced new measures that will be taken at consular service offices in an effort to improve services. These measures include the following:

  • Expanding information and Assistance Centers for Mexican (CIAM) citizens abroad to include additional locations in Canada. CIAM currently provides services and information to Mexican citizens living in the US
  • Introducing a new service for scheduling appointments at Mexican consulates
  • Providing translation services for five different indigenous languages
  • Adding additional staff training to continue to improve customer service at all consular service offices
  • Updating services for applying for a consular ID Card. Applicants are no longer required to apply for a consular ID card at the consulate corresponding to their home address. Instead, consular ID cards can now be obtained at any consulate, regardless of the individual’s address in the US

What are the Changes?

The government of Mexico will introduce new measures at consular service offices in order to improve services for Mexican citizens. According to the government announcement, these measures will be implemented over the coming weeks at Mexico’s consulates in North America.

Looking Ahead

Continue to check the government of Mexico’s website for the latest updates and information.

Written by: Jessie Butchley, Global Immigration Writer, Envoy Global
Source: Foreign Secretary of Mexico

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