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Key Points 

  • USCIS has announced updated measures for rescheduling biometrics services appointments
  • Individuals may now call the USCIS Contact Center to reschedule biometrics appointments
  • USCIS is allowing requests by phone to reduce paperwork and track requests more efficiently
  • All other requirements remain in place for rescheduling appointments, including establishing good cause for rescheduling an appointment and contacting USCIS prior to the original appointment time and date
  • USCIS may deny a petition, request, or application if good cause is not established for rescheduling
US Citizenship and Immigration Services (USCIS) has announced updated measures for applicants, requestors, petitioners, and beneficiaries to reschedule their biometrics service appointments.
What are the Changes? 
Effective March 12, 2021, USCIS is permitting individuals to reschedule their biometrics services appointment by calling the USCIS Contact Center at (800) 375 5283. Previously, individuals were required to submit a request in writing to reschedule their biometrics appointment. The agency made the change to reduce its paperwork burden and track rescheduling requests more efficiently.
What Should Employers and Applicants Know? 
Aside from the recent update, all other requirements remain in effect to reschedule an appointment. Individuals must establish good cause to reschedule a biometrics appointment. They must contact the agency before the time and date listed on the original appointment to have their request considered. USCIS will consider the request, petition, or application abandoned if the individual does not establish good cause or fails to call before the originally scheduled appointment. The agency may deny the petition, request, or application as a result.
Looking Ahead 
For more information, please visit: Preparing for Your Biometric Services Appointment.
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